We accept payments by Visa and Mastercard debit/credit card, Apple Pay and American Express debit/credit cards.
Please note that we currently do not accept the following payment methods:
Yes. All products and delivery prices are inclusive of GST at the prevailing rate.
You will receive an order confirmation email for every successful payment. If you do not see any email from us in your inbox, please check your spam or junk folder. Alternatively, you may refer to your order status on the app.
This could be due to any of the following reasons:
If you need assistance on this matter, please get in touch with us by sending an email to mands.sg.customerservice@alfuttaim.com or alternatively, you can contact us at +65 8126 7886 (we’re available daily, from 10am to 9pm).
We’re sorry this happened, but your order may have been cancelled because we could not process your payment details. To place a new order, you can check the following payment details to ensure your order goes through:
We strive to provide our customers a secure and reliable online shopping platform. Part of this is requiring our customers to pass through a range of fraud prevention techniques and tools (3D Secure authentication) when making a purchase. These measures are designed to protect your payment information and minimise online payment associated risks. M&S reserves the right not to process transaction requests failing to pass through these online security requirements.
If you need assistance on this matter, please get in touch with us by sending an email to mands.sg.customerservice@alfuttaim.com and we will reply to you as soon as we can.