When you reach our Thank you page with the confirmed details of your order, it means your order has been completed. We will also send you an email notification to confirm your order.
Unfortunately, once your order has been placed or confirmed, you will not be able to amend it. We suggest making sure to review your order before placing it. You will be asked to do so during the checkout process.
We are sorry but you will not be able to cancel your order once it has been placed or confirmed.
Our items may sell out faster than we expect and will show up as Temporarily Out Of Stock on the app. You will not be able to order these items; however, you may refresh the app later to see if item(s) have become available to order.
After signing in, click on Order History and you will be able to check the status of your order as well as the details of your previous orders.
Yes, your order must reach at least S$60 for you to make a purchase on the app.
According to Singapore laws, you must be at least 18 years old to place an order for any alcoholic beverage.
We are so sorry this happened, but your order might have been cancelled because your item ran out of stock way too quickly. There could also be instances where we could not verify your payment details. In these cases, we would have automatically started working on your refund.
To ensure that items stay fresh, we transport your order in a temperature-controlled vehicle.
For allergen and product information, please refer to the product packaging. We highlight items containing the following ingredients on the back of the individual packs and in the product descriptions on the app:
You can contact our customer service team through our hotline 81267886 (we’re available daily, from 10am to 9pm) or email us at mands.sg.customerservice@alfuttaim.com.